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Account Management

You can use your account to top-up your existing tickets, purchase new tickets, order a replacement travelcard and manage your account details and preferences.

Buying a top-up or new ticket online does not automatically load them to your travelcard - this is a separate process.

Top-ups purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or on certain buses (Bluestar, Xelabus, Wheelers).

New tickets purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or their ticket offices.

Not got a travelcard yet? Click here to buy one.

Account Management

You can use your account to top-up your existing tickets, purchase new tickets, order a replacement travelcard and manage your account details and preferences.

Select the 'Top Up Existing Ticket' button to top up a ticket that you already have on your travelcard or select the 'Add New Ticket' button to add a different type of ticket to your travelcard.

Buying a top-up or new ticket online does not automatically load them to your travelcard - this is a separate process.

Top-ups purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or on certain buses (Bluestar, Xelabus, Wheelers).

New tickets purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or their ticket offices.

You can also manage multiple travelcards under one account name. To add an additional travelcard to your account select 'purchase a new travelcard'.

Warning Please Note:

To cancel a travelcard select the 'Cancel/Replace' button in the cards section of your account. You will be given the opportunity to order a replacement travelcard.

Account Management

You can use your account to top-up your existing tickets, purchase new tickets, order a replacement travelcard and manage your account details and preferences.

Buying a top-up or new ticket online does not automatically load them to your travelcard - this is a separate process.

Top-ups purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or on certain buses (Bluestar, Xelabus, Wheelers).

New tickets purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or their ticket offices.

Not got a travelcard yet? Click here to buy one.

Purchase New Travelcard

Select the ticket(s) you would like from the list opposite.

Warning Please Note:

Your travelcard can carry multiple bus and ferry tickets, however on your first order you are limited to one bus and one ferry ticket of any type.

Further different types of ticket may be purchased online at a later date and then loaded on to your travelcard either via the Solent Go NFC Android App or their ticket offices.

Tickets can also be purchased and added to your card at participating travel offices.

Purchase New Travelcard

Please confirm your selected ticket options.

Your order is complete

To ensure your confirmation email reaches your inbox please add noreply@solentgo.co.uk to your Address Book or Safe Senders' List as some email service providers may use filters which send emails into your Spam or Junk folder.

Purchase New Travelcard

Top Up Existing Ticket

To top up an existing ticket simply select an option and collection method for the ticket type that you want to top up.

Buying a top-up online does not automatically load it to your travelcard - this is a separate process.

Top-ups purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or on certain buses (Bluestar, Xelabus, Wheelers).

Add New Ticket

To add a new ticket to your travelcard simply choose a ticket type and select an option and collection method.

Buying a new ticket online does not automatically load it to your travelcard - this is a separate process.

New tickets purchased online can be loaded onto your Solent Go travelcard via the Solent Go NFC Android App or their ticket offices.

Add New Ticket

Your order is complete

Staff Ticket Options

Please provide your voucher code.

Ticket Options

Solent Region Zone 13 weeks

Southampton Region Zone 13 weeks

You need to login in order to access your account

Important Notice for Solent Go NFC Android App users !

From 1st August 2016 you will need to use the latest 2.0 version of the Solent Go NFC Android App (available here). Any previous versions will not be supported from this date.

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Set up your login

Warning To set up your account, please provide our 18 digit card number, and your post code

Reset your password

Password has been reset

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Persons attached to this account

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Personal Details

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Billing Details

Fetching Billing Details information...

* Title

* First Name

* Last Name

* Gender

* Date of birth

Date

Month

Year

Billing address is the same as cardholder address

* Post Code

Building Name

* Street Address

Additional Locality Info

* Town

* County

Home/Work Number

Mobile Number

* Email

* Confirm Email

Cards

Travel cards

ESEB activities for card

Payments for all accounts

Register Stock Card

Reissue confirmation screen

Your new reissued card will contain the following:

Select the ticket you would like to top-up:

Tickets

Total cost: £0.00

Select the ticket you would like to add:

Total cost: £0.00

Personal details

* Title

* First Name

* Last Name

* Gender

* Date of birth

Date

Month

Year

* Post Code

* Building Name/No

* Street Address

Additional Locality Info

* Town

* County

Country

Warning Please provide a daytime contact number

Home/Work Number

Mobile Number

* Email

*Confirm Email

You will be asked for this password when you log into your online account. You need to ensure that the password selected is 8 or more characters.

* Password

* Retype Password

* Security Question

* Answer

Your email address is required in order to successfully process your application, we also may need to contact you in order to confirm eligibility or request a new photograph (if required). We may also send information updates regarding our products and services that could affect your planned journey such as temporary issues or downtime with the smartcard systems and also notifying you of cancelled or lost cards. We will process this information under legitimate interest to provide the service requested. We will not send you marketing related emails via this service.

Warning * Indicates a required field

Order Confirmation

Ticket Type:

Warning

Top Up Your Card

Warning Please complete the details below of the debit/credit card to be used to make this payment. This card must be registered at the address of the cardholder

Total payment:

Card Number

Warning Please enter the number without spaces.

Expiry Date

Name On Card

CSC Code

Warning This is the last three digits on signature strip on the back of your card

We take your privacy and security very seriously. We use high grade encryption to collect your credit card information. The authenticity of this site is verified by GoDaddy.com. Payments are handled by CreditCall, a trusted payment gateway. You may verify the authenticity of this site, and make sure your browser is connected in a safe manner, by examining your browser's address field.

Add New Ticket Confirmation

Thank you for ordering your new ticket. Your payment has been accepted.

An email has been sent to with details of this purchase.

Card:

Ticket Purchased:

Collection Method:

Total:

Order Reference:

Warning If you have any questions, or to report a problem, please contact our friendly Customer Services team.

Top Up Confirmation

Thank you for using our service. Your payment has been accepted.

An email has been sent to with details of this purchase.

Total:

Your order reference is:

Warning If you have any questions, or to report a problem, please contact our friendly Customer Services team.

Purchase Confirmation

Thank you for ordering your Solent Go Travelcard.

An email has been sent to with details of this purchase.

The card will be dispatched to the address below within 5 working days. For further information about the scheme and to see Frequently Asked Questions, please go to www.solentgo.co.uk

Customer Address:

Tickets Purchased:

Total:

Your order reference is:

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Staff Ticket Options

Ticket Options

Ticket Options

You need to login in order to access your account

Important Notice for Solent Go NFC Android App users !

Set up your login

Reset your password

Password has been reset

Persons attached to this account

Personal Details

Billing Details

Billing Details

Cards

ESEB activities for card

Payments for all accounts

Plus Register Stock Card

Reissue confirmation screen

Select the ticket you would like to top-up:

Tickets

Select the ticket you would like to add:

Personal details

Order Confirmation

Ticket Type:

Top Up Your Card

Add New Ticket Confirmation

Top Up Confirmation

Purchase Confirmation

Register Stock Card